Posts Tagged ‘Robert Cialdini’

TweetDear CMO: It has been said that the jackrabbit knows many things, while the hedgehog knows one thing — very well. Multi-tasking notwithstanding, recent news items seem to show the virtue of the hedgehog in newer light. Sharper Image is declaring bankruptcy. I don’t follow Sharper Image anymore, as they never figured largely into any […]

TweetDear CMO: Soft skills aren’t soft. They’re bloody hard. “Hard” means, “I can measure the return on investment, the incremental lift in unit sell-through, and the increases in customer loyalty, and therefore, it’s true.” ‘Hard’ skills mean I have mastered four-function math. “Soft” skills require an understanding of human brain science, the psychology of influence, […]

TweetDear CMO: The CMO Council’s 2008 Outlook asked its readership what sources they trusted most for marketing insight, information and best practices and found that “peers” were the most influential. Word of mouth usually comes in #1. And blogs? Blogs were dead last. This is very interesting stuff. Let’s take a deeper look (unless you […]

Tweet“Our Assumptions Determine Everything.” Monimus the Cynic The Cynic was right. Our assumptions determine everything, from the prices of commodities to whether we like the third ad concept the agency has shown us. What comes first is our frame of reference; what follows either looks bigger or smaller by comparison, depending on where our understanding […]

TweetDear CMO: No, not Lewis Green — I mean “green”, as in the last post. Consider this a quick post-it attached to the previous memo. Lewis’ comment spurred another thought that warranted a separate piece, so I wanted to share it. The Fujitsu “biodegradable laptop” discussion is ripe for two approaches, both of which highlight […]