Posts Tagged ‘Stephen Denny’

This Sentence has 5ive Words

Tweet   Welcome #Kaizenblog! “This sentence has five words.” Is there any rational person out there who wants to debate this point? Probably not. It’s self-defining. It’s obvious. When we say, “This sentence has five words,” we are presenting our listener with a truism. It is, by its own definition, correct. This is an Eigen Value, […]


The Power of Ritual + How to Tap It

TweetI had a quick Twitter exchange with Mark Oakes (@MarkOOakes) and Ted Coine (@tedcoine) last week that started with a simple question: “Beyond hiring right, how do you ensure change happens after you, as the consultant, have left?” Instilling change is more like chiropractic than surgery. It’s lots of small shifts and not one haymaker […]


Competing with Your Customers (Without Losing Them): Vibram Five Fingers

TweetJumping across the chasm from business-to-business component supplier to branded, finished goods marketer is a risky business. Not only do you find yourself playing in a radically different game, where consumer engagement drives your success, but you also must contend with the fact that your current OEM customers – the ones keeping your company afloat […]


BP, Laura Ries, Brand Trust and Emerging from Disasters Stronger than Ever

TweetBP and its CEO Tony Hayward are dealing with a catastrophe the size and scope of which few in modern times have been called upon to deal with, but by balancing open communication, accountability and a mission that rivals the Apollo 13 rescue, they have the chance to do more than just weather this storm […]


Training with Bare Knuckles + Customer Insight

TweetThere’s a reason why taping your wrists is a lousy way to train on a heavy bag. You will never, ever get in a fight with a heavy bag at the precise moment that you’ve just taped your wrists and put on your gloves. This is why so many training programs are useless when it comes to […]