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Dear CMO: Don’t read the paper. Forget looking at Drudge. Skip the news entirely. They’re all going to tell you that the world is going straight to hell without the benefit of the handbasket that we paid 0% down on only a few short years ago. You can win at a micro level, regardless of […]

Dear CMO: Think of how much more effective your marketing budget would be if you asked three more questions: Question #1: OK, now that we’re done with our campaign planning and understand all the final execution-level details… what happens next? Question #2: OK, now what do we do? Question #3: Got it, now what? Pretty […]

Dear CMO: Hubris is what happens when you think you don’t have to try anymore. Your “brand equity” is better than Brand X – or of Brand Z.com, that pesky start-up that is responsible for half of your PR pick-ups over the past sixty days, none of which are flattering. Hubris is when you think […]

Dear CMO: You need to begin a dialog with key stakeholders in a complex market, full of misunderstandings and competitors. You need to start a blog with multiple authors, clearly articulated roles for each writer, and enough discipline to ensure that solid content gets published early and often. The problem is, everyone agrees and no […]

Dear CMO: Brandweek tells us that Memorex is soon to launch its first branding effort since the 70’s. Well, welcome back, in any case. What I find interesting is that Memorex has decided to change its tag line. Quick — close your eyes and tell me what Memorex’s tag line is. Can you? Are you […]