Posts Tagged ‘marketing psychology’

How to Strategically Retreat: Patagonia and “Don’t Buy This Jacket”

TweetDon’t Buy This Jacket. Outdoor athletes – the real high achievers, in particular – understand Patagonia’s tagline. And Patagonia’s tagline clearly shows that they understand their core market to a remarkable degree.  That’s nice, for a change. Outdoor enthusiasts do things that the rest of us don’t. They spend time on mountains. In winter. On […]


The Power of Ritual + How to Tap It

TweetI had a quick Twitter exchange with Mark Oakes (@MarkOOakes) and Ted Coine (@tedcoine) last week that started with a simple question: “Beyond hiring right, how do you ensure change happens after you, as the consultant, have left?” Instilling change is more like chiropractic than surgery. It’s lots of small shifts and not one haymaker […]


The 3 Hidden Gems in the Pepsi Challenge: More Notes from My Conversation with Sergio Zyman

TweetMy interview with Sergio Zyman on the Pepsi Challenge is included in my upcoming book, Killing Giants: 10 Strategies to Topple the Goliath in Your Industry, to be published on March 31, 2011 by Portfolio. Join my advanced notice mailing list here.   “The brilliance of the strategy was that they were filming these people […]


The 1st Rule of Winning from a 17-Year NFL Veteran

Tweet  “I remember going back and watching the Cleveland Browns with Jimmy Brown and Bobby Mitchell in the backfield. And I thought, wow, what a remarkable set of backs. I was in college. And suddenly I’m playing against Bobby Mitchell. It’s still clear in my mind. I was so intimidated. I didn’t know, even if […]


The Launch of Decision Triggers: How to Use the Secret Weapon of Influence in Marketing + Sales

TweetDr. Steven Feinberg – who I’ve often quoted here – and I first figured out that the psychology of influence could dramatically impact outbound marketing campaigns close to ten years ago. I was running channel marketing at Plantronics and he was working with the senior staff there on organizational development – basically, getting lots of […]