Strategy, Marketing & Big Ideas
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Dear CMO: When you think of France, what associations come to mind? How about Italy? Think about Canada now – what would you associate with the Canadians, in purely emotional terms? If you’re like many, you’ve got a quick mental list of random thoughts that pop Rorschach-like into your mind when you think of countries, brands, [...]
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Dear CMO: Just a “post-it” today, but an important one. Here’s 10 plus 1 on how to maximize your returns on integrated marketing campaigns by working smarter. 1. Gifts are always more valuable than rewards. Ask yourself what you can do for your target before you look for ways to profit from them. Can you [...]
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Dear CMO: It’s counter-intuitive, I know, but money rarely changes anything. Certainly not behavior. Look at lottery winners. Or Scarface. Martina Navratilova has the best quote about money, summing it up thusly: “Money can’t buy happiness, but it does make misery much more tolerable.” There you go. Money changes very little in the way of [...]
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Dear CMO: You and I have seen this movie a thousand times. Someone with little comfort in the marketing discipline says, “we don’t need to do ‘marketing’… this is what my sales people are supposed to do all day long…” One of several things probably happens to you at a time like this. The twitch comes back. You slowly [...]
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Dear CMO: I had the chance to catch up with writer, inventor, speaker and philosopher Roger van Oech on the phone last week. Roger has been very helpful in shepherding Killing Giants along, which is a euphemistic expression for ‘keeping me on track.’ In his gentle manner, Roger warned me about the pitfalls of what Robert [...]
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